Your Neighborhood Full Service Repair Facility
We Service Foreign & Domestic Vehicles
We Diagnose & Fix Problems The First Time
Tuffy Sells Tires
"100 years of combined experience in the automotive industry"
February 28, 2016
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Center Grove City is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Center Grove City introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Center Grove City and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Center Grove City know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Center Grove City
2131 Stringtown Road
Grove City, Ohio 43123
614-871-4020
http://www.tuffygrovecity.com
March 9, 2025
If someone told you that your vehicle could have the same power but with a smaller engine, wouldn't that sound like great idea? Just think, a smaller engine would save you money at the gas station and you'd still get the same horsepower. The technology to do just that has been around for a long t... More
March 2, 2025
If your vehicle isn't starting or doesn't sound like it used to when you crank it, the culprit may be the battery. You may have left a light on, or something plugged into one of charging ports. Maybe you accidentally left your vehicle in the "on" or "accessory" position when you last got out. M... More
February 23, 2025
Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks. But there is one thing that some drivers DO find mysterious. Why don't the rear windows in the second row of many of these vehicles go... More
